NS
Nick S

1 reviews | Active since Oct 2015

06 Jun 2017, 07:50

CELLPHONE CONTRACT

<p>I refer to my post on 1 June of terrible service by Glocell.</p> <p> </p> <p>As explain I have requested my contract to be terminated on 30 June 2017 but was terminated by Glocell on 30 May 2017 and also the terrible service rendered prior to the termination of my contract.</p> <p>I could not believe it this morning when I received an email with billing details for the period 1 June to 30 June 2017 for the amount of R147.34. How on earth is it possible if Glocell terminated the contract a month earlier on 30 May 2017 but still receive a bill for the month of June 2017.</p> <p>I stress again people think carefully before enter into a contract with Glocell.</p> <p> </p> <p> </p> <p>Nick Stickling</p>

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Replies (1)
Glocell
Glocell's reply06 Jun 2017, 09:22
Official

Good day Mr Stickling,

Thank you for your post.

We are terribly sorry for the inconvenience as well as the disgruntlement caused.

Please rest assured that you will be contacted shortly. Should you have an alternative contact number on which we may contact you, please send it to us by responding to this post, privately.

Kind Regards

The GloCell Team

Best regards,