Hellopeter
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1 reviews | Active since Oct 2016

24 Oct 2016, 22:05

Celling customers short

<p>How Glocell can stay in business is an absolute mistery. They claim i have run out of data but refuse to answer their phone. I cannot e mail them because they keep pulling the **** with their " I'm not a robot" question by not accepting my answer. The worst rating you can give them is " disapointed" which is slept incorrectly. Again I cannot send the rating. </p> <p>I never ever signed a contract with Glocell but had no choice but to become their customer when they took Autopage over. </p> <p>People be warned. This company is TERRIBLE</p>

0
Replies (5)
Glocell
Glocell's reply25 Oct 2016, 08:26
Official

Good day,

We are terribly sorry for the inconvenience we have caused you!

Please provide us with your GloCell account details along with the mobile number in question and we will assist you ASAP!

Warm Regards

The GloCell Team

Best regards,

's update25 Oct 2016, 11:28
Reviewer Update

I'm on holiday so don't know my Glocell account number. My cellphone number is ********** 679. Thank goodness I brought my Vodacom tablet with me. Otherwise I would be totally without comms. Your service is atrocious

Glocell
Glocell's reply25 Oct 2016, 12:07
Official

We are terribly sorry for the disgruntling service.

Please send your number as a private reply, we cannot see the number when posted publically.

Warm Regards

The GloCell Team

Best regards,

's update25 Oct 2016, 16:27
Reviewer Update

Don't know what"disgruntling" service means. This is just typical. My number is***. I have typed slowly so hopefully SOMEONE in your organisation will be able to understand it.

's update27 Oct 2016, 08:46
Reviewer Update

I haven't heard from Glocell for the past two days. The last I heard from them was an apology for their "disgruntling" service. I'm unaware of that being an English, or for that matter, any language word.

This is typical of the amount of interest shown in their customers.