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leslie-ann lyon

1 reviews | Active since Nov 2013

10 Oct 2016, 10:37

cancelled my contract

<p>i have emailed my documentation for cancellation on the 12/09/2016 i received and automatic reply with TICKET HAS BEEN RECEIVED its the 10/10/2016 still no one has contacted me i called the call centre the phone rings and rings until its quiet then the line drops i received and email with my statement stating i will be debited for what i have cancelled it already NO DEBITS MUST GO OFF MY ACCOUNT MY CONTACT ENDED ALLREADY ON THE 01/09/2016.</p>

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Replies (1)
Glocell
Glocell's reply10 Oct 2016, 13:44
Official

Dear Leslie-ann,

We do apologise for the lack of service and communication.

Please rest assured that a consultant will be contacting you to confirm your termination.

Warm Regards

The GloCell Team