1 reviews | Active since May 2016
Cancellation of cantract
<p>Glocell should close its doors and fire all staff!! After autopage did my early termination quote amd after i did the payment i sent through the signed copy of the erly termination on the 2nd of march 2016. My account is still open and i was just debited. After numerous attempts to contact them email, logging a query online, wasting about 400min of airtime talking to there useless staff i am fedup with the lack of knowledge and respect of their new customers. They dont want to help a person there is unfortunatly no negative stars at the top of the page. </p>
Dear Stefan,
We are really sorry for the way you feel and we fully understand your frustration. We have notified our support team of your matter and they are looking into it. We sincerely apologise for the inconvenience caused as a result of this, we also apologize for the time spent trying to get a hold of a consultant that could assist you. We have been receiving an influx of customer queries, we are working through them on a one-on-one basis. Your reference number for your matter is ***.
Warm Regards,
GloCell
Dear Stefan,
We are really sorry for the way you feel and we fully understand your frustration. We have notified our support team of your matter and they are looking into it. We sincerely apologise for the inconvenience caused as a result of this, we also apologize for the time spent trying to get a hold of a consultant that could assist you. We have been receiving an influx of customer queries, we are working through them on a one-on-one basis. Your reference number for your matter is ***.
Warm Regards,
GloCell