Cancelation
<p>Terrible Service.</p> <p>Good day.</p> <p>I sent in an cancelation on the 12 April, I went 2 times to the glocell shop @ Glen Village Masaja helped us.</p> <p>I called him 2 weeks ago. he called in head office they said It is processing</p> <p> to be canceled.</p> <p>I stopped the debit order i feel its really bad service.</p> <p> </p>
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Glocell's replyOfficial
06 Jul 2016, 15:58Dear Charmaine,
We are really sorry that about your lack of assistance that you have received with your cancellation request. We have notified our support team of this and they are following up on your behalf to find out exactly where in the resolution process your query is. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
Glocell's reply06 Jul 2016, 15:58
Official
Dear Charmaine,
We are really sorry that about your lack of assistance that you have received with your cancellation request. We have notified our support team of this and they are following up on your behalf to find out exactly where in the resolution process your query is. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,