1 reviews | Active since Feb 2010
<p>For more than a week my calls are being barred without explanation.</p> <p>When phoning the ********** number I'm redirected to my service provider, when contacting my service provider I'm told that this is a Glocell problem.</p> <p>I've downloaded the mobile app and have 4 open queries without any of them being addressed in the past week. The queries status just remains on "ticket awaiting with support centre".</p> <p>I've also sent emails to their customer care email, yet nobody has rep**** or even acknowledged receipt of the emails.</p> <p>There is just no way to get into contact with a person who can help.</p>
Good afternoon,
We are aware that our call center volumes are high and we are working on rectifying the matter.
As for your line suspension matter, we are terribly sorry for the unnecessary inconvenience. Please take the time to provide us with your GloCell number, by posting a message privately, so that we may re-instate your line,
Warm Regards
The GloCell Team
Best regards,
Good afternoon,
We are aware that our call center volumes are high and we are working on rectifying the matter.
As for your line suspension matter, we are terribly sorry for the unnecessary inconvenience. Please take the time to provide us with your GloCell number, by posting a message privately, so that we may re-instate your line,
Warm Regards
The GloCell Team
Best regards,
My cellphone is ***
My cellphone is ***
Dear Mrs Lategan,
Thank you for taking the time to respond to our message.
Please rest assured that we have escalated your line suspension matter - your reference number is: ***2. A consultant will be contacting you to re-instate your line shortly.
Warm Regards
The GloCell Team
Best regards,
Dear Mrs Lategan,
Thank you for taking the time to respond to our message.
Please rest assured that we have escalated your line suspension matter - your reference number is: ***2. A consultant will be contacting you to re-instate your line shortly.
Warm Regards
The GloCell Team
Best regards,
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