1 reviews | Active since Nov 2016
Blatant theft
<p>I have had the misfortune to have aquired, many years ago, a Cell C phone number through Autopage. This was an additional number to my main one, which is definitely not Cell C. I stopped using and cancelled that Cell C number more than 5 years ago. However, Cell C took over that number from Autopage recently and started billing me for it, via debit order. This was without my knowledge or approval. Since I have no contract with Glocell, I have instructed the bank to reverse these debits, but to no avail. I still have Glocell helping themselves to large sums of money, from my bank account, without any contract, or even any phone or other service being provided. Apart from laying charges of theft and *****, I do not know what to do next.</p> <p> </p> <p>Naturally, I have tried all the phone numbers and email addresses, with no response so far. The "accounts" option on theior main head office number is set to hang up all calls immediately, regardless of which number you call from.</p>
Dear Brian,
We are sincerely sorry for the unnecessary inconvenience caused.
Please rest assured that we have escalated your matter - your reference number is: ***4. A consultant will be contacting you shortly.
Warm Regards
The GloCell Team
Best regards,
Dear Brian,
We are sincerely sorry for the unnecessary inconvenience caused.
Please rest assured that we have escalated your matter - your reference number is: ***4. A consultant will be contacting you shortly.
Warm Regards
The GloCell Team
Best regards,
Somebody phoned, but no action resulted. They had the cheek to send me yet another bill today, for two months fees, for a service I do not have, nor want. They appear to be out of control and able to help themselves to money whenever they want. They are not concerned about whether or not you want or use any of their products, all they want is to take your money.
What is amazing is that they get away with it !
Somebody phoned, but no action resulted. They had the cheek to send me yet another bill today, for two months fees, for a service I do not have, nor want. They appear to be out of control and able to help themselves to money whenever they want. They are not concerned about whether or not you want or use any of their products, all they want is to take your money.
What is amazing is that they get away with it !
