Billing and contact issues
<p>Hi, I've been migrated to you last month by autopagem without my concent or any real reason, now, my billl was R1600 on a contract that is R600 pm with a R50 limit? contact me urgently, as trying to contact you is impossible, ive been sending emails to your customer support email address on a bi-daily basis as well with no answer for the last 2 weeks.</p>
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Glocell's replyOfficial
17 Jun 2016, 14:58Dear Gerard,
We are really sorry for the way you feel and for the lack of assistance that you have received. We have notified our support team of your matter. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
Glocell's reply17 Jun 2016, 14:58
Official
Dear Gerard,
We are really sorry for the way you feel and for the lack of assistance that you have received. We have notified our support team of your matter. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,