Billing

<p>Im so ****ed off with Glocell been having billing problems with them since mid last year. You call in to log a complaint but the problems do get resolved and now I just had enough of them. My contract expired December and was told my last debit order for the full subscription will go off at the end of January. Come February I was still billed my full subs after I called in to log a case which was not delt with an agent called me last Wednesday for an assessment on my last complaint to ask if I was assisted I said yes I logged a complaint so I will see at the end of the month what goes off from my bank account and I also told her about my other issues and she promised to call me back the Thursday at 9am which never happened until today. I ended up reversing back my payment at the end of February because glocell didnt life upto there promise. However I received my new invoice the month of March and my billing still shows the full amout. They also made me pay for a simswop after I am paying sim insurance and was told by store consultant Mandy in their Paarl branch I'm not paying for it because I have sim insurance however the agent at the call center told me to pay R130 for the simswop and my insurance will only cover the cost of the sim card what bull**** is that, Ive also been billed for data that I called in to cancel since glocell didnt load it on my phone which they credited but I never saw it on my billing and when I call they say there was an error at the billing department and in November they activated a R55 data bundle on my profile without my consent how does a company do that. Just makes me angry. </p>