Biggest crock of ****e service! Monthly additional charges

<p>So i got billed an extra R298.00 for a data bundle that I never activate, requested or used for the month of May. Called this useless company on the 1st June and was told the matter will be logged with the IT department to rectify the issue. Called them up again about a week later after hearing nothing, spoke another joker that said that I would be credited with the amount owed the following month and this normally gets done on the 15th. Today 27th June I call again, I get told this was never escalated and they are logging a new query. Again I have been charged for an additional R149.00 for NOTHING. I ask to speak to manager and got put on hold till I eventually put the phone down. This is the biggest bull**** company I have ever dealt with. </p>