beyond frustrating!!!!

<p>I use to be a loyal Glocell customer for the 2years that I had a cell-phone contract taken out with them. I decided to close my conrtact after the 2 years in order to have less debt and I was still happy with my cell-phone. I phoned and sent in the necessary paperwork once my contract was done and thought everything was fine until I saw that they were still giving me data every month and had a debit order going off of R74 for the data. I phoned them so that they could stop giving me the data and once I phoned I also put a stop to that specific debit order. The lady on the phone promised me that everything was stopped and I would recieve no more data. I just received an sms on my phone stating that I am in arrears for the data and I need to make the necessary arrangements with ABSA to pay it. I phoned them twice today and only the second time someone answered only to keep me hanging on the line for 13minutes and then to put the phone down in my ear. I have sent e-mails and am beyond furious because it feels as if GLOCELL is taking me for the biggest fool ever! I am still awaiting a phone call from them to discuss the matter but to no avail!! I refuse to pay the money!!</p>