GW
Gavin W
1 reviews | Active since Aug 2016
12 Aug 2016, 09:23
BEWARE!!!!!!!
<p>I signed a 2GIG data package with Autopage at R99 p.m. They were taken over by GLOCELL. After not receiving any invoice for 4 months , I see amounts of R4887.04, R5985.23, R5730.98 has been debited to my account. I am informed that it was my duty to request an invoice and that they could charge +- 21 TIMES the contract rate per gig , +- R1066/ GIG if the initial bundle was exceeded. PLEASE ENSURE YOU DO BUSINESS WITH A REPUTABLE COMPANY!!!</p>
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Glocell's replyOfficial
12 Aug 2016, 09:54Dear Gavin,
We are really sorry for the experience that you have had with us. We have also alerted our senior management of the information that you were given by our call centre agent, we assure you that they will help you get to the bottom of your matter. We would love to help you with your matter and to get to the bottom of it. Please can you send us the number that you have with us, along with the account information of the account holder so we can help you. We look forward to your feedback.
Warm Regards,
GloCell
Best regards,
Glocell's reply12 Aug 2016, 09:54
Official
Dear Gavin,
We are really sorry for the experience that you have had with us. We have also alerted our senior management of the information that you were given by our call centre agent, we assure you that they will help you get to the bottom of your matter. We would love to help you with your matter and to get to the bottom of it. Please can you send us the number that you have with us, along with the account information of the account holder so we can help you. We look forward to your feedback.
Warm Regards,
GloCell
Best regards,