Bad Telecomunication Service
<p>My account was been paid on the 3 of September 2016, just to get that they cut my phone line on the 5th of September.</p> <p> </p> <p>Try to phone them and nothing waiting 20min to get throuht. Nothing. this is unacceptable for im usimg my cellphone for work and loosing alot of money. i need someone to pay me my money back of R10000 sale i lost.</p> <p> </p> <p>Im a sales rep and only life from sales im doing.</p> <p> </p> <p>i need to take this further.</p> <p> </p> <p>Regards</p> <p> </p> <p>Freek Esterhuizen</p> <p> ********** 608</p>
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Glocell's replyOfficial
06 Sept 2016, 10:42Dear Mr Esterhuizen,
We would like to start of by extending our sincerest apologies for the sheer inconvenience and inexcusable lack of service and support you have received from the GloCell Team. We can totally relate to your irritation and disappointment and would really like to rectify your query.
A capable GloCell Team Member will be contacting you to provide their support and to rectify this situation as soon as they possibly can!
Warm Regards
The GloCell Team
Best regards,
Glocell's reply06 Sept 2016, 10:42
Official
Dear Mr Esterhuizen,
We would like to start of by extending our sincerest apologies for the sheer inconvenience and inexcusable lack of service and support you have received from the GloCell Team. We can totally relate to your irritation and disappointment and would really like to rectify your query.
A capable GloCell Team Member will be contacting you to provide their support and to rectify this situation as soon as they possibly can!
Warm Regards
The GloCell Team
Best regards,