1 reviews | Active since May 2016
bad service while taking my money that does not belong to them
<p>good day ALL</p> <p> </p> <p>I`m so very angry and upset now don`t know what to do anymore. I`ve did an upgrade with autopage for the amount of R283.00. but they always debit more than that amount and its never the same amount and yes its an topup line.</p> <p> </p> <p>glocell is now also doing the same thing on the same line they took over.</p> <p>i tried calling the call center for 5 hours and seems they just keep on passing it on over and over.</p> <p>i have log 2 qeuries on the glocell app no one came back to me.</p> <p>I`ve sent 2 email to them days ago and still no responce.</p> <p>I`VE went to the store waisting my gas they gave me their landline number to phone them and yes it does not work and also they never came back to me as they promised me.</p> <p>I want my money back they took from me that does not belong to them.</p> <p>what do i do next any help</p> <p> </p> <p>thanks so much</p> <p> </p> <p>kind regards</p>
Dear Hendrik,
We are really sorry for the way you feel. We have forwarded your details to our support team to follow-up on your matter. We sincerely apologise for the inconvenience caused as a result of this. We have been receiving an influx of customer queries; we assure you that we will help you resolve your query, please bear with us during this time.
Warm Regards,
GloCell
Dear Hendrik,
We are really sorry for the way you feel. We have forwarded your details to our support team to follow-up on your matter. We sincerely apologise for the inconvenience caused as a result of this. We have been receiving an influx of customer queries; we assure you that we will help you resolve your query, please bear with us during this time.
Warm Regards,
GloCell
good day
till this very day its not sorted out. sented more than 90 email and still nothing.
thanks my email **********
good day
till this very day its not sorted out. sented more than 90 email and still nothing.
thanks my email **********
