bad service

<p>Good Afternnon</p> <p>To whom it may concern</p> <p> </p> <p>Glocell telphone number ********** . I phoned tis morning to load a data bundle onto my daughters phone at 9.15 this morning. Stuggled to get through and was on hold for a long time. To be then told it would be loaded with in 30 minutes. After an hour i tested the number still not working. After 5 phone calls later speaking to 5 different people. Her account was suspended and have to increase her limit and the datat bundle would be loaded. this was at 12.00. she then messaged me it was working then 5 minutes later is was blocked again. Another phone call to ask to speak to a manager which is not possible. To this time of 2.39pm her phone is still not workinbg, My account is on Dr order so the payment is made every month on time but the after sales service with Glocell is shockinbg besides being not exciting. I asked to speak to a manager which is impossible and nobody returns your calls either as asked. I do not recommend Glocell to any one and i am considering changing netmork. I though Altech was worse clearly theyb are the same. </p> <p>Thank you Debbie </p>