1 reviews | Active since Dec 2016
BAD SERVICE
<p>I have recently signed up with Glo cell and was promised a free MSC cruise. i have done all that was requested and i also contacted Glo Cell marketing department on 011 676 7794. i did a response at first but it took me more the 100 calls to get through. the response was that i had to fill in a booking form and send through via email or fax. I did send via email to ********** on the 23/11/2016 and got a response that i would be contacted in 10 working days. To date i have no response and i have been trying to contact the marketing department and the number just rings continously. I have even sent emails and no response. When i took the contract i was called so many times and you guys always debit my account and bill me but now when i need assistance i dont get it.</p> <p>Please note this is my second hellopeter complaint and i will certainly not advise anyone to sign up with Glo cell, really dissapointing service.</p>
Good day Kuben,
Thank you for your post on the 15th of December 2016.
We do apologise for our delayed response, as well as for the inconvenience and frustration caused during our cruise promotion.
We would like to confirm that you were assisted and that your matter was resolved.
Should you require any further assistance from the team, please do not hesitate to contact us.
We do hope that we were able to restore your faith in us.
Kind Regards
The GloCell Team
Good day Kuben,
Thank you for your post on the 15th of December 2016.
We do apologise for our delayed response, as well as for the inconvenience and frustration caused during our cruise promotion.
We would like to confirm that you were assisted and that your matter was resolved.
Should you require any further assistance from the team, please do not hesitate to contact us.
We do hope that we were able to restore your faith in us.
Kind Regards
The GloCell Team
