Bad Service

<p>We Cancelled our account that we had with Glocell as we no longer require the service , information was sent on the 12 September 2016 to cancel the account . The account was never cancelled now we have to pay the bills as person who handled the query never did hid work. We now can not get our money back as the account was only cancelled on th 11 November 2016 and we have to fort the bill for incompentent workers. Glocell refuses to refund our money, yet we have all the proof in writting. </p>