BAD SERVICE

<p>Good day</p> <p>I would like an explanation as to why on the 3rd of Novemeber R643.04 has been deducted off my account. Please find attached 2 x statements and invoice.</p> <p>The last invoice shows that i owed Glocell R119.54 the last statement shows i am in a CREDIT of R226.51 so if you take the R119.54 - R226.51 i am still in a CREDIT of R106.97.</p> <p>I have NEVER received an invoice or statement for the R643.04 that has been deducted.</p> <p>I Canceled my contract with Glocell in August/September and 2 months later you bill ME?</p> <p>I have had enough of the poor services i receive from Glocell i had a horrible exeperince in the canceling process where the consultant made mistakes with the amount which she said is R900 and when i called again i was told the amount was R1900 after a big hassle where the so called manager did not give a rats ass about his clients and refused to assist me after the hell glocell put me through in the cancelling process i then paid the amount of R1900 as i did not want to deal with Glocell anymore. I then rceived an invoice and statement which again showed that i am in a CREDIT of R144, i called glocell and asked why by the 7th of September have they not run my last debit order, the consultant reassured me that i am in a credit and i will not be debit (again i have this on e-mail). In October i received the attached invoices and statements as mentioned above</p> <p><br />I want the amount of R643.04 paid back into my account by today or i will go and reverese the debit order as you have not sent me any warning or proof that you will deduct the R643.04 infact all i got is credit notes so Glocell in all right to what they have sent owe me money not me them.</p> <p>I would also like all phone receordings relating to my contract by no later than COB today.</p>