bad service
<p>My name is lucky shabangu I signed up a HP laptop contract with auto page where I had supposed to have received a topdog education voucher as it was promoted. I didn't received the voucher I made several calls until I received an SMS stating my account has been handed over to glocell. I contacted glocell I was told to sent my complaint to glocell which I did with no feedback</p>
Dear Lucky,
We are really sorry for the way you feel, and for the trouble that you have gone through on your matter. We have notified our support team of your matter and we assure you that they will investigate this and help you. Your reference number is ********** .
Warm Regards,
GloCell
Dear Lucky,
We are really sorry for the way you feel, and for the trouble that you have gone through on your matter. We have notified our support team of your matter and we assure you that they will investigate this and help you. Your reference number is ********** .
Warm Regards,
GloCell
Hi since the reply glo cell I have yet got any feedback on how are they going to resolve my problem. I made several calls to them with no luck. Now I have other problems on the existing contract. I have ask glo cell to set my usage limit to R50 but my bill has eccided to R324 without any notifications from glo cell. Yesterday afternoon I made call to them I spoke fro several munits then I was cut off I tried calling again and number was suspended. I then asked a friend to use his phone to call glo cell. I got through the consultant who said my line suspended because of the high bill.no one has solution the problem. Glo cell is very poor with its service and the consultant are very rude. My reference is **********
Hi since the reply glo cell I have yet got any feedback on how are they going to resolve my problem. I made several calls to them with no luck. Now I have other problems on the existing contract. I have ask glo cell to set my usage limit to R50 but my bill has eccided to R324 without any notifications from glo cell. Yesterday afternoon I made call to them I spoke fro several munits then I was cut off I tried calling again and number was suspended. I then asked a friend to use his phone to call glo cell. I got through the consultant who said my line suspended because of the high bill.no one has solution the problem. Glo cell is very poor with its service and the consultant are very rude. My reference is **********