1 reviews | Active since Jul 2016
Bad service
<p>I had a 2Gig R99 contract with CellC at Nashua mobile for the past 3 years with no problems. When the data is finished a had to buy data which did not happen often as the 2Gig was enough for a month. Since the move to GloCell it changed to a night mare. After numerous phone calls and emails which was not answered I was told that it is a open line which again I did not asked for or signed any documents. The first month with GloCell my account where R1 500 and last month it was R2 500 and phone calls where made that I dont now how this could happen as the card is not used in a cell phone. Last month a 3gb giganite bundle was also added to my contract which again I did not ask for or signed any documents is this not agains the consumers act to add things to a clients contract without permission.</p>
Dear Rykie,
We are really sorry for the way you feel and for the lack of assistance that you have received with this. We have notified our support team of this and we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience caused.
Warm Regards,
GloCell
Dear Rykie,
We are really sorry for the way you feel and for the lack of assistance that you have received with this. We have notified our support team of this and we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience caused.
Warm Regards,
GloCell
