Bad customer service

<p>Glocell,</p> <p>I have been trying to cut ties with Glocell since last year November. After filling out forms to cancel a contract, I was assured that the cell number would be migrated to pay as you go at the end of January 2017. I am still being charged with no explanation. I have called but there is no answer. I have emailed too with no response. I have not used the SIM card for a couples months yet I am still paying for your poor service. Please respond to my email and please clarify what it is I am meant to be paying for. </p>