MR
Marina R
1 reviews | Active since Sept 2016
03 Sept 2016, 08:37
BAD Communication
<p>It has been months since the Autopage migration to Glocell and they only contacted me last month to tell me I am in arears with them. This was the first contact made, no bills, no emails, no phone calls before and its up to 4 months later!!!</p> <p> </p> <p>Not very professional.</p>
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Glocell's replyOfficial
05 Sept 2016, 16:55Dear MRinke,
As a GloCell Family Member, you do not deserve to be subjected to bad communication and poor support; we do apologise for disappointing you and we do hope that it is the last time!
Please be advised that a GloCell Team Member will be contacting you to assist you in resolving your query soon!
Warm Regards
The GloCell Team
Best regards,
Glocell's reply05 Sept 2016, 16:55
Official
Dear MRinke,
As a GloCell Family Member, you do not deserve to be subjected to bad communication and poor support; we do apologise for disappointing you and we do hope that it is the last time!
Please be advised that a GloCell Team Member will be contacting you to assist you in resolving your query soon!
Warm Regards
The GloCell Team
Best regards,