bad bad service GloCell

<p>purchased my j5 in may month 2016, 1st of all received a white one and not black as i asked for - to cut a looooooooooooooong story short, NO one @ glocell is getting back to me i was told that the R150 airtime i receive a month can be used for data NO IT CANT, i also went to cell c for help and they said sorry it is a glocell phone cant help me, alllll the way back home again. i have been sending email after email after email and no luck not even a call back only message saying that they did receive my email AND i got a ticket number jaaaaaaaaaaaaaaaaaay doesnt help any way, cant get through to them keeps on ringing and ringing, registered on website thinking that i can MAYBE do everything i want there, but also with no luck, i could register yess but try to log in or dont even think about clicking on the forgot password button NOT WORKING, then tried registering on cell c website just to be told that the number i have belongs to a company and therefore i am not allowed to register in this website, uggggggggggggggg i can load a daily data bundle yess i can BUT this expires at 12 at night not gonna do that, this is "supposed to be" a dual sim phone so what i have to do now is buy ANOTHER gig data with vodacom AND pay R239 for my phone i am going to reverse the payment this afternoon if i dont get an answer TODAY - the cell c menu on the phone doesnt even work all you get is waiting data and then sorry there was a temporary error please try again later, it's like having an account with telkom just cant decide which is worse they are quick to take your money each month but as soon as it comes to service you are completely STUFFED I had an op in may so i desperately needed a phone if i new this i would have gone to cell c directly and i PROMISE i wouldnt have had this problem</p> <p> </p> <p> </p> <p> </p> <p> </p>