1 reviews | Active since Jun 2016
BAD! BAD! BAD!
<p>DO NOT SUBSCRIBE TO GLOCELL!!!! I did not have a choice, you do!!!! I've been part of Autopage and had NO issues, if I walked into an Autopage store anyone could help me they were clued-up, systems were working, they knew what to do. If I neede a manager by the drop of a hat I could speak to one no problem. My current Glocell account is standing on R25 000, I have been trying 2 months to sort it out but cant find anyone at Glocell willing to assist. I have been dealing with Shannon, empty promisses by him to call me back, I have left messages... still nothing. I am tired of speaking to call centre people who cant assist, they dont have a clue what to do. I need to speak to someone who can make decisions, someone who wants to assist. Customer care / customer satisfaction means nothing to Glocell. I have never been so frustrated and shocked in my life!!! Stay away!!!</p>
Dear Tilana,
We are really sorry for the way you feel and for the impression that you have of us. We have notified our support team of your matter; we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
Dear Tilana,
We are really sorry for the way you feel and for the impression that you have of us. We have notified our support team of your matter; we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
