1 reviews | Active since May 2016

26 May 2016, 11:05

Autopage Glocel move

<p>Ever since Autopage took over from Nashua my data allocations were incorrect. </p> <p>this continued when glocell took over...i made an email query last month as i can never get hold of an actual human being when calling!! and nobody has gotten back to me. Last month...even though i am supposed to get 1GB data, airtime an SMS;s...my extras were over R1000...this month!!! R2800 was debited off my account...yet still nobody has contacted me. they suspended my phone when i refusted to pay last month as the amount was incorrect, and now they are charging me a fortune!</p>

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Replies (1)
Glocell
Glocell's reply15 Jun 2016, 16:20
Official

Dear Tyerene,

We are really sorry for the way you feel and for the lack of assistance that you have received with your billing query. We have notified our support team of your matter; we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell

Best regards,