1 reviews | Active since Jul 2016
Atrocious Service - Ongoing Billing Issues
<p>Have been having ongoing billing issues with these guys since they bought over AutoPage. They keep deducting the amount from the wrong bank account. Then I have to manually pay them, then they lose the payment and cut me off. And that is after they have confirmed in writing that the payment has been received. Worse, I can't even phone them as their number ********** does not work. I think it is time we escalate this to a regularity body.</p>
Dear Dave,
We are really sorry that you were not helped with the update of your banking details on your account. We have re-opened your case with our support team to fully investigate why this has happened. Please can you send us your proof of payments, to date, that you have made to your account to the email address,
GloCell
Dear Dave,
We are really sorry that you were not helped with the update of your banking details on your account. We have re-opened your case with our support team to fully investigate why this has happened. Please can you send us your proof of payments, to date, that you have made to your account to the email address,
GloCell
I have already done all of the above. Can you please phone me and resolve the matter. These are business phones and it is urgent! ********** 075
I have already done all of the above. Can you please phone me and resolve the matter. These are business phones and it is urgent! ********** 075
Why can't you guys just call me to resolve the matter expediously? I have resent. If you don't resolve in the next 30 min, will pay the R50 to escalate to the top on Hello Peter and will start spreading the word in Social media. Also sure the press would love to write about your bad service. Your average Hello Peter rating is 1/5 at the moment.
Why can't you guys just call me to resolve the matter expediously? I have resent. If you don't resolve in the next 30 min, will pay the R50 to escalate to the top on Hello Peter and will start spreading the word in Social media. Also sure the press would love to write about your bad service. Your average Hello Peter rating is 1/5 at the moment.
It has been registered with this ticket number: 39950
It has been registered with this ticket number: 39950