Atrocious customer service
<p>Migrated to glocell in April by auto page, worst ever idea, have lodged a dispute re data charges, still haven't had a response and am sitting with Bill. Paid in full at the end of the month, emailed comfirmation of payment to relevant emails with account number, ID number and cell number, nothing, nada, zip, have now suspended my phone, phoned yesterday and got told to phone back as they were off line, NOT MY PROBLEM, how about phoning the customer back since you can't help,. Then to speak to an agent eventually to be told, they can't help with either issue "so then what the hell can you help me with??? And blah blah blah. Am cancelling my contract as soon as I can. Horrific service provider, never again!!!!!</p>
Dear Mrs Peggs,
We would like to apologise for the atrocious service you have been subjected to. We would like to rectify the terrible situation we have put you in.
Please rest assured that a s****ed GloCell Team member will be contacting you to assist you in sorting this matter out as soon as possible.
Warm Regards
The GloCell Team
Dear Mrs Peggs,
We would like to apologise for the atrocious service you have been subjected to. We would like to rectify the terrible situation we have put you in.
Please rest assured that a s****ed GloCell Team member will be contacting you to assist you in sorting this matter out as soon as possible.
Warm Regards
The GloCell Team
