Appalling Service -Cruise to No Where

<p>i renewed my fiance's contract at glocell ballito after autopage shut down last year and i only renewed the contract with glocell because of the so called amazing offer for the MSC cruise. after many calls and speaking to many agents i was then sent a booking form and received an email on the 15th of Nov 2016 and 25 November 2016 advising that an agent would call me to confirm my booking. To date i have not heard anything from anyone.i also received an sms saying an agent would call me i have referred clients to glocell as i am in the same industry and they have received their voucher yet i am still struggling. surely if you are running a campaign you open it to the first 1000 customers for eg.. now to be given the runaround after dealing with home affairs to get passports and unabridged certificates sorted i am most upset and appalled at this service. Glocell i need someone to contact me asap to get this resolved. word of mouth is everything in this day and age and i work in the same industry for cellc. please assist me to get my cruise booked for me and my family!!! </p>