Appalling Customer service, failure to account for charges,

<p>I duly completed the cancellation form, and submitted it to Glocell, together with a copy of my ID and proof of payment of the cancellation fee. Email correspondence from their office set out that the above requisites would be required for cancellation of my contact.</p> <p>Notwithstanding my numerous emails requesting confirmation of cancellation (all of which were not answered), Glocell continued to debit my account. I requested an account evidencing the basis on which my account was debited (having regard to the fact that I disposed of my sim card in the light of the cancellation of the account. To date, I am yet to receive any formal accounts, or meaningful feedback on this issue.</p> <p> </p>