Another customer receiving bad service!

<p>I'm also an ex Altech customer, been trying to cancel my account since te 9th of june. Despite the correspondence below the debit orders just continue to be processed and emails not responded to.</p> <p> </p> <p>From: GloCell Customer Support ********** /> Reply-To: GloCell Customer Support ********** /> Date: Thursday, 09 June 2016 at 13:06<br /><br /> Subject: Re: Cancellation of services Account AP- ********** </p> <p> </p> <p>Dear ***</p> <p> </p> <p>Thank you for contacting Glocell</p> <p> </p> <p>Kindly note that we have received your request for termination</p> <p> </p> <p>Request for termination has been escalated</p> <p> </p> <p>From: GloCell Customer Support ********** /> Reply-To: GloCell Customer Support ********** /> Date: Monday, 08 August 2016 at 13:01<br />Subject: Re: Cancellation of services Account AP- ********** </p> <p> </p> <p> </p> <p>Thank you for contacting Glocell Customer Support</p> <p> </p> <p>Please kindly accept our sincere apology for the inconvenience caused</p> <p> </p> <p>Kindly note that your request for termination has been resubmitted for urgent termination</p> <p> </p> <p> </p> <p> </p> <p>From: GloCell Customer Support ********** /> Reply-To: GloCell Customer Support ********** /> Date: Tuesday, 13 September 2016 at 15:56<br />Subject: Re: Cancellation of services Account AP- ********** </p> <p> </p> <p>Dear Client </p> <p> </p> <p>Thank you for contacting Glocell customer support. </p> <p> </p> <p>We have checked on the status of the two lines. </p> <p> </p> <p>Both lines are still active. </p> <p><br /> We know that an apology is not enough. We will request feedback about the investigation of your termination. </p> <p> </p> <p> </p>