AN *********** COMPANY

<p>I had app**** and was approved for a new contract with GloCell during the month of May. I later decided that I didn't require or need the device/contract nor did i want to incur any extra expenses. So I had called the GloCell Offices/Contact Centre (on ********** ) to cancel this new contact and was informed by the consultant that a cancellation request had been sent thru to the support / account department. I was also under the impression that because i declined the device from the courier company that I would not be charged and they would have cancelled the contract. To date the contract still stands and my account gets debited. QUESTION: How long does it take to cancel a contract? I want this contract terminated with immediate effect.</p>