LT
Liesl T

1 reviews | Active since Jan 2011

11 Jul 2016, 13:08

Account transfer from Autopage to Glocell

<p>Glocell took over my Autopage account - what a mess!!! impossible to sort out due to "High Call Volumes" on Glocell side - hopefully after publsihing this someone from Glocell can sort out my problem and Account - which is now 'cut' due to them claiming non payment... i have sent emails, and receive Ticket receipt confirmation from them - i have 76 Tickets" to show - but problem not solved. therefor, paying for a service i cannot use... urggg so FED UP with BAD service from these cell companies! GLOCELL you cannot call me on ********** 191 because you suspended my account - please call me on my Vodacom Business account Cell ********** which i dont have these problems with</p>

0
Replies (1)
Glocell
Glocell's reply11 Jul 2016, 15:55
Official

Dear Liesl,

We are really sorry for way you feel about us and for the lack of assistance that you have received with your query. We have notified our support team of your matter and we assure you that they will help you resolve this. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell