Account Not Been Debited

<p>I recently took a contract with Glocell. My account is 2 months in arrearsbecause they have not been debiting my account. I first asked to be debited on the 25th of the month. Apparently they had a problem were they could not debit customers on the 25th. If this was true they could have contacted me and told me about the issue. So I asked to be debited on the last day of the month. Management is up to ****. I called the service centre. I spoke to an agent "Sbo", who asked me to do a manual payment, WHAT A LOAD OF BULL****. I asked to speak to management and was told that she is busy and will call me back , Managers name is Sthabile , CALL REF IS: ********** . This was on the 2nd of September 2016. We are now 12 September and still no one ahs called. The reason I am UPSET is because I am getting a BAD CREDIT RATING BECUASE OF THIS STUPID COMPANY. Now they send me an invoice for 3 months. Get your **** togeather Glocell.</p>