1 reviews | Active since Jun 2016

20 Jun 2016, 09:17

ABSOLUTELY IMPOSSIBLE - WHERE TO NOW?

<p> I give up trying to get new phone activated - I am also ex cell C and been fobbed off with Glocell. Not only can I not get new phone activated but they have de-activated existing phone which was still on contract with Cell C. Nos ********** . ********** , ********** 015 - non existent (according to Telkom) just ring or remain permanently engaged. What must I do just cancel both contracts and debit order?</p>

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Replies (1)
Glocell
Glocell's reply20 Jun 2016, 16:48
Official

Dear Sue,

We are really sorry for the way you feel and for the lack of assistance that you have received regarding your matter. We have notified our support team of your matter; we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell