SC
Shantelle C

1 reviews | Active since Jan 2015

01 Sept 2016, 14:11

Absolute horrible SERVICE!!!!!!!!!!!!!! O sorry no service at all!!!!!!

<p>I have cancelled my contract in June and it continues to go off my account. I have phoned numarious times to fix this problem but NOTHING is being done!!!! I am awaiting my refund to no avail!! Your telephone system is seriously messed up! I keep going through to the wrong department or the phone is dropped in my hear or no answer at all!!!!!!! Please fix this problem ASAP as this is rediculous!!!! Not only me but a colegue of mine had the same problem with the same contract!</p>

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Replies (2)
Glocell
Glocell's reply05 Sept 2016, 14:52
Official

Dear Mrs Coetser,

We would like to start off by apologising for the inconvenience we have caused for you. We can only imagine how frustrated you must be.

Please rest assured that a proficient GloCell Team Member will be contacting you to rectify your situation.

Warm Regards

The GloCell Team

SC
Shantelle C's update22 Sept 2016, 13:00
Reviewer Update

Has this been sorted yet??????? I am hearing NOTHING again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!