1 reviews | Active since Mar 2013
<p>I must say that I am stunned at the lack of customer service.</p> <p> </p> <p>I have phoned, emailed, submitted requests, posted on Hello Peter and even delivered a hard copy letter to Glocell's Head offices.</p> <p> </p> <p>My phone was disconnected for days and I struggled severely to have the matter tended to.</p> <p> </p> <p>I have indicated on various occasions that I am unhappy with the billing and the service. My Invoices do not make sense. I have furthermore indicated that I wish to cancel the agreement.</p> <p> </p> <p>I simply receive no answer fro Glocell. They keep billing me despite my queries and the fact that I want out of the contract. I must say the past few months with Glocell was utter hell. </p> <p> </p> <p>I have no option but to involve attorneys now, I can not continue like this.</p> <p> </p> <p> </p>
Dear Reinhardt,
We cannot describe how regretfully, but sincerely, sorry we are for the perturbing experience you have had with the team thus far,
A gentleman by the name of Bafana, will be contacting you to assist you with your billing and line suspension matters, and to rectify them immediately.
Warm Regards
The GloCell team
Best regards,
Dear Reinhardt,
We cannot describe how regretfully, but sincerely, sorry we are for the perturbing experience you have had with the team thus far,
A gentleman by the name of Bafana, will be contacting you to assist you with your billing and line suspension matters, and to rectify them immediately.
Warm Regards
The GloCell team
Best regards,
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