A Big Con!

<p>When Altech Autopage sold out in 2016, Glocell took over my Cell C contract. Their packages differed from the original Altech Autopage packages and my data and SMS bundles disappeared overnight without anybody advising us of same. Only after a few months did I realise the difference as the bills suddenly jumped from R 700 to R3000 due to data costs. Although the phone registered way less data than what Glocell where billing. At no stage did Glocell advise us of the unusually high data costs and offer any data packages. Trying to contact them electronically through email, website or their ridiculously useless android application proved futile in trying to change the data package or complain about the overstated data usage. When my wife went in to ask for a data bundle to reduce the data costs they offered her a 2GB data bundle which would prove sufficient. This bundle is around R99 at Cell C. However Glocell charged us R 429. A 430% markup. Ridiculous! Thanks but no thanks Glocell. Going to Cell C direct. What a Con!</p>