1 reviews | Active since Jul 2016

15 Jul 2016, 07:17

*** cancellation of contract

<p>I have been trying to cancel my contract for the past two months with Glocell. I am not interested in upgrading. I have emailed Glocell numerous times and I am still getting billing. I have put a stop order on my bank account now.</p> <p> </p> <p>I have emailed Freddy all my ********** lets see if he can sort this out.</p> <p> </p> <p> </p>

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Replies (1)
Glocell
Glocell's reply15 Jul 2016, 17:20
Official

Dear Tania,

We are really sorry that you have been having difficulty for the past two months to resolve your termination request with us. On our system, it shows that your line ( ********** 057); the account holder being Tania Kruger, has been deactivated on the 28th of June at 13h50. We have notified our support team to assist with your matter, they will check with our Finance department to fully investigate this. Your reference number is ********** . We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell