UNPROFESSIONAL SERVICE!!!
i have made an Arrangement with CHANE HARMSE on 26 October 2018 for a bigger payment on my file with them. i Have been making payment monthly as per the arrangement and on 29 January 2019 FNB debited a large amount out of my account AGAIN. As Groenewald Lubbe is the attorney working on my FNB card file - i called, send emails with NO response from Chane Harmse for over 24 hours.
All proof of payments was send to Chane Harme and i am in procession of an email with the arrangement going forward to Chane.
NO communications from Chane today on what is happening and when i called to follow up - NO response and she avoided my call!!
I need urgent feedback on why my account was debited and when the unauthorised debit will be refunded.
Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
12 Feb 2019, 16:05wow!! NO RESPONSE OR FURTHER FEEDBACK WAS RECEIVED FROM THIS COMPANY!
I HAD TO SORT THIS OUT MYSELF!
GREAT JOB!!
's update12 Feb 2019, 16:05
Reviewer Update
wow!! NO RESPONSE OR FURTHER FEEDBACK WAS RECEIVED FROM THIS COMPANY!
I HAD TO SORT THIS OUT MYSELF!
GREAT JOB!!
GL Attorneys's replyOfficial
26 Mar 2019, 08:36Good day,
We acknowledge your complaint lodged against our company and appreciate your feedback. We will investigate where the break down in service was and provide you with feedback.
Regards,
GLA Management
We acknowledge your complaint lodged against our company and appreciate your feedback. We will investigate where the break down in service was and provide you with feedback.
Regards,
GLA Management
GL Attorneys's reply26 Mar 2019, 08:36
Official
Good day,
We acknowledge your complaint lodged against our company and appreciate your feedback. We will investigate where the break down in service was and provide you with feedback.
Regards,
GLA Management
We acknowledge your complaint lodged against our company and appreciate your feedback. We will investigate where the break down in service was and provide you with feedback.
Regards,
GLA Management