Unauthirized debit /***** activities

<p>I have a monthly scheduled payment on my account to this compa y as per an agreement received in 2016.</p> <p> </p> <p>I ensure my paymentz is made on time. Payment fpr April went of on 31 March but NEVER allocated to the system. Next payment went off today. At the same time. The bank debited by card again for a large amount - which was to cover other reaponaibilitiea due to the FAULT OF GROENEWALD LUBBE.</p> <p> </p> <p>I raised the issue with Iriah who was no help at all. But will ask for a urgent refund (not good enough as my debit ordera go off this evening)</p> <p> </p> <p>i then spome to CHANE (so called manager) who was laughting when pointing out that they were at fault and needed to rectify this soonest. Screening and performing sonshe could not hear me telling her its fine but to call me on my cell as i needed to leave for meetings.</p> <p> </p> <p>I then called and asked for her manager - and spoke to Leareil. Who was to inveatigate and give me feedback.</p> <p> </p> <p>All proof was provided that Groenewald lubbe waa at fault. But still no feedback</p> <p> </p> <p>Will groenewald lubbe be reimburshing me for any extra costs i now face?</p> <p> ***</p>