Treading people like *****'s

I was contacted by a lady with the name of Antoinette Crawford I could not take the call then she phoned my wife who are not allowed to be contacted during working hours demanding to speak to her the number she gave does not work i think it is very unprofessional from her, I think she is plain rude and unprofessional and demanding, I need her supervisor to contact me today between 12h00 and 12h30 as she is not professional to speak to always trying to tread one as ****, they can contact me on ***