JP
Jeremy P
1 reviews | Active since Nov 2020
10 Nov 2020, 19:51
Settlement amount from R9454.62 to R22060.78
Hi,
I had an insident this morning when I requested my settlement amount I got an email from Nicolette Tshabalala that I need to pay R9454.62 and five hours later she emailed again with an amount of R22060.78 so how from one amount to another and now she inbox me saying I'm not going to get my settlement letter when I do my payment.
I managed to get the money to do the payment but how does it work when I can't even pay African bank direct as they refer me back to you.
Please advise?
Regards
Helpful (0)
Replies (13)0
Replies (13)JP
Jeremy P's updateReviewer Update
12 Nov 2020, 10:33Hi it's been three days now and no reply or contact from Nicolette or Groenewald at all regarding my matter...
What type of business is this the gives you a settlement amount and a few hours later change the amount.
What type of business is this the gives you a settlement amount and a few hours later change the amount.
JP
Jeremy P's update12 Nov 2020, 10:33
Reviewer Update
Hi it's been three days now and no reply or contact from Nicolette or Groenewald at all regarding my matter...
What type of business is this the gives you a settlement amount and a few hours later change the amount.
What type of business is this the gives you a settlement amount and a few hours later change the amount.
GL Attorneys's replyOfficial
13 Nov 2020, 10:50Good day,
We acknowledge your complaint laid against our company and appreciate your feedback.
We are going to investigate the matter and provide you with feedback.
Regards,
GLA Management
We acknowledge your complaint laid against our company and appreciate your feedback.
We are going to investigate the matter and provide you with feedback.
Regards,
GLA Management
GL Attorneys's reply13 Nov 2020, 10:50
Official
Good day,
We acknowledge your complaint laid against our company and appreciate your feedback.
We are going to investigate the matter and provide you with feedback.
Regards,
GLA Management
We acknowledge your complaint laid against our company and appreciate your feedback.
We are going to investigate the matter and provide you with feedback.
Regards,
GLA Management
JP
Jeremy P's updateReviewer Update
18 Nov 2020, 17:39It's been a while now 5 days later and still waiting on the investigation process.
How long does it take in general to get an answer?
How long does it take in general to get an answer?
JP
Jeremy P's update18 Nov 2020, 17:39
Reviewer Update
It's been a while now 5 days later and still waiting on the investigation process.
How long does it take in general to get an answer?
How long does it take in general to get an answer?
GL Attorneys's replyOfficial
19 Nov 2020, 08:15Good day,
Kindly check your email for our response.
Regards,
GLA Management
Kindly check your email for our response.
Regards,
GLA Management
GL Attorneys's reply19 Nov 2020, 08:15
Official
Good day,
Kindly check your email for our response.
Regards,
GLA Management
Kindly check your email for our response.
Regards,
GLA Management
JP
Jeremy P's updateReviewer Update
28 Nov 2020, 14:50Still waiting on a reply or contact and this is really the worst company I ever had to deal with.
Your 21 days will start from Monday, 30 November 2020 and I expect to receive my settlement letter on or before the 30 December 2020 otherwise I will take further steps in order to settle this once and for all.
Yours truly.
Payment confirmed (Step 3 of 3)
Your 21 days will start from Monday, 30 November 2020 and I expect to receive my settlement letter on or before the 30 December 2020 otherwise I will take further steps in order to settle this once and for all.
Yours truly.
Payment confirmed (Step 3 of 3)
Your reference number is: 772334
The money will be in the beneficiary's account on: Mon, 30 Nov 2020
Transaction details
Status:
Successful
Date:
28-Nov-2020 14:33
From account
Account number:
***
Description:
Groenewald(my statement)
Beneficiary
My beneficiary name:
Groenewald
Account number:
***
Bank:
First National Bank - 250655
Description:
AFLN76722(beneficiary's statement)
Amount to pay:
R4 742.17
JP
Jeremy P's update28 Nov 2020, 14:50
Reviewer Update
Still waiting on a reply or contact and this is really the worst company I ever had to deal with.
Your 21 days will start from Monday, 30 November 2020 and I expect to receive my settlement letter on or before the 30 December 2020 otherwise I will take further steps in order to settle this once and for all.
Yours truly.
Payment confirmed (Step 3 of 3)
Your 21 days will start from Monday, 30 November 2020 and I expect to receive my settlement letter on or before the 30 December 2020 otherwise I will take further steps in order to settle this once and for all.
Yours truly.
Payment confirmed (Step 3 of 3)
Your reference number is: 772334
The money will be in the beneficiary's account on: Mon, 30 Nov 2020
Transaction details
Status:
Successful
Date:
28-Nov-2020 14:33
From account
Account number:
***
Description:
Groenewald(my statement)
Beneficiary
My beneficiary name:
Groenewald
Account number:
***
Bank:
First National Bank - 250655
Description:
AFLN76722(beneficiary's statement)
Amount to pay:
R4 742.17
JP
Payment
Jeremy P's updateReviewer Update
28 Nov 2020, 15:02Still waiting on a reply or contact and this is really the worst company I ever had to deal with.
Your 21 days will start from Monday, 30 November 2020 and I expect to receive my settlement letter on or before the 30 December 2020 otherwise I will take further steps in order to settle this once and for all.
Yours truly.
Your 21 days will start from Monday, 30 November 2020 and I expect to receive my settlement letter on or before the 30 December 2020 otherwise I will take further steps in order to settle this once and for all.
Yours truly.
- Capitec Bank
- ***
Your reference number is: 979619
The money will be in the beneficiary's account on: Mon, 30 Nov 2020
Transaction details
Status:
Successful
Date:
28-Nov-2020 14:56
From account
Account number:
***
Description:
Groenewald(my statement)
Beneficiary
My beneficiary name:
Groenewald
Account number:
***
Bank:
First National Bank - 250655
Description:
AFE74035(beneficiary's statement)
Amount to pay:
R9 454.92
JP
Jeremy P's update28 Nov 2020, 15:02
Reviewer Update
Still waiting on a reply or contact and this is really the worst company I ever had to deal with.
Your 21 days will start from Monday, 30 November 2020 and I expect to receive my settlement letter on or before the 30 December 2020 otherwise I will take further steps in order to settle this once and for all.
Yours truly.
Your 21 days will start from Monday, 30 November 2020 and I expect to receive my settlement letter on or before the 30 December 2020 otherwise I will take further steps in order to settle this once and for all.
Yours truly.
- Capitec Bank
- ***
Your reference number is: 979619
The money will be in the beneficiary's account on: Mon, 30 Nov 2020
Transaction details
Status:
Successful
Date:
28-Nov-2020 14:56
From account
Account number:
***
Description:
Groenewald(my statement)
Beneficiary
My beneficiary name:
Groenewald
Account number:
***
Bank:
First National Bank - 250655
Description:
AFE74035(beneficiary's statement)
Amount to pay:
R9 454.92
JP
Jeremy P's updateReviewer Update
01 Dec 2020, 11:16Good day,
I made two payments over the weekend and as per Nana the payments reflect on your side can I please get an update to when I will receive my two settlement letters from you.
Regards
I made two payments over the weekend and as per Nana the payments reflect on your side can I please get an update to when I will receive my two settlement letters from you.
Regards
JP
Jeremy P's update01 Dec 2020, 11:16
Reviewer Update
Good day,
I made two payments over the weekend and as per Nana the payments reflect on your side can I please get an update to when I will receive my two settlement letters from you.
Regards
I made two payments over the weekend and as per Nana the payments reflect on your side can I please get an update to when I will receive my two settlement letters from you.
Regards
GL Attorneys's replyOfficial
01 Dec 2020, 11:56Good day,
Thank you for your complaint, we will communicate further via email.
Regards,
GLA Management
Thank you for your complaint, we will communicate further via email.
Regards,
GLA Management
GL Attorneys's reply01 Dec 2020, 11:56
Official
Good day,
Thank you for your complaint, we will communicate further via email.
Regards,
GLA Management
Thank you for your complaint, we will communicate further via email.
Regards,
GLA Management
JP
Jeremy P's updateReviewer Update
01 Dec 2020, 12:38Good day,
Ai not this again what is the turn around time for your reply or must I just wait.
Payments have been made from my side as per arrangement with Nicollette Tshabalala.
Regards
Ai not this again what is the turn around time for your reply or must I just wait.
Payments have been made from my side as per arrangement with Nicollette Tshabalala.
Regards
JP
Jeremy P's update01 Dec 2020, 12:38
Reviewer Update
Good day,
Ai not this again what is the turn around time for your reply or must I just wait.
Payments have been made from my side as per arrangement with Nicollette Tshabalala.
Regards
Ai not this again what is the turn around time for your reply or must I just wait.
Payments have been made from my side as per arrangement with Nicollette Tshabalala.
Regards
JP
I'm very disappointed with this law company, I was offered and settlement amount and paid in full in December 2020, one settlement letter send. Now I got an email that the second settlement letter payment is not paid in full after I got an email from Nicolette Tshabalala stating what I need to pay.
How can your agent offer on email the settlement offer and then you send me still there an outstanding amount?
Awaiting your reply
Regàrds
Jeremy P's updateReviewer Update
29 Dec 2020, 08:57Disappointed
I'm very disappointed with this law company, I was offered and settlement amount and paid in full in December 2020, one settlement letter send. Now I got an email that the second settlement letter payment is not paid in full after I got an email from Nicolette Tshabalala stating what I need to pay.
How can your agent offer on email the settlement offer and then you send me still there an outstanding amount?
Awaiting your reply
Regàrds
JP
Jeremy P's update29 Dec 2020, 08:57
Reviewer Update
Disappointed
I'm very disappointed with this law company, I was offered and settlement amount and paid in full in December 2020, one settlement letter send. Now I got an email that the second settlement letter payment is not paid in full after I got an email from Nicolette Tshabalala stating what I need to pay.
How can your agent offer on email the settlement offer and then you send me still there an outstanding amount?
Awaiting your reply
Regàrds
GL Attorneys's replyOfficial
04 Jan 2021, 11:28Good day,
Kindly be advised that you have been contacted by our QA manager via email with the correct settlement amount.
Regards,
GLA Management
Kindly be advised that you have been contacted by our QA manager via email with the correct settlement amount.
Regards,
GLA Management
GL Attorneys's reply04 Jan 2021, 11:28
Official
Good day,
Kindly be advised that you have been contacted by our QA manager via email with the correct settlement amount.
Regards,
GLA Management
Kindly be advised that you have been contacted by our QA manager via email with the correct settlement amount.
Regards,
GLA Management
JP
Jeremy P's updateReviewer Update
04 Jan 2021, 12:02Hi,
Just had a look and no emails were were received and what is this about the correct settlement amount when your agent Nicolette Tshabalala sent me a quote by email or are you just a dishonest company with *********** staff.
Awaiting your reply.
Regards.
Just had a look and no emails were were received and what is this about the correct settlement amount when your agent Nicolette Tshabalala sent me a quote by email or are you just a dishonest company with *********** staff.
Awaiting your reply.
Regards.
JP
Jeremy P's update04 Jan 2021, 12:02
Reviewer Update
Hi,
Just had a look and no emails were were received and what is this about the correct settlement amount when your agent Nicolette Tshabalala sent me a quote by email or are you just a dishonest company with *********** staff.
Awaiting your reply.
Regards.
Just had a look and no emails were were received and what is this about the correct settlement amount when your agent Nicolette Tshabalala sent me a quote by email or are you just a dishonest company with *********** staff.
Awaiting your reply.
Regards.
JP
Jeremy P's updateReviewer Update
22 Jan 2021, 13:35No justice for incompentencies from their agent Nicolette Tshabalala who email me the settlement amount and paid in full but not I sit with the balance to pay see that the staff working there has no clue what they doing.
So sad we have no law in South Africa again ****** like this who gets away with this.
So sad we have no law in South Africa again ****** like this who gets away with this.
JP
Jeremy P's update22 Jan 2021, 13:35
Reviewer Update
No justice for incompentencies from their agent Nicolette Tshabalala who email me the settlement amount and paid in full but not I sit with the balance to pay see that the staff working there has no clue what they doing.
So sad we have no law in South Africa again ****** like this who gets away with this.
So sad we have no law in South Africa again ****** like this who gets away with this.