NC
Naomi C

1 reviews | Active since Sept 2014

29 May 2023, 03:53

Settled account reappears on credit profile - this must be against the law!

Such unprofessional business. I was handed over to them by FNB. I settled the account with them and even got a settlement letter, they have now gone and listed me for the same account but under a new reference which is hurting my credit profile. Nobody gets back to me with clarity and I don't understand why a company affiliated with a big bank like FNB would treat clients in this manner.

0
Replies (1)
GL Attorneys
GL Attorneys's reply29 May 2023, 13:02
Official
Good day,

We acknowledge your complaint laid against our company and appreciate your feedback.

Please be advised that, as a general rule, we do not list/update individuals/entities on Credit bureaus, this is done by the credit provider. 

Your account is closed with our offices, please contact the credit provider for further assistance.

Kind regards,
GL Attorneys