RUTHLESS USELSS

This company recieves my account from Direct Access on the 14/11/2023 and yesterday they send an email that they have dispatched a sherif to my property to repossess. my September debit order didnt go through, October they didnt put in the debit order, and today they are repossessing. Their phone lines dont work, they dont respond to emails! RUTHLESS, terrible company!!how are any debtors using this company to conduct collections is beyond me!