DM
Daniel M

1 reviews | Active since Jun 2017

23 Mar 2020, 17:44

REFUND MY MONEY PLEASE!!

On the 17/03/2020 I realized that my FNB bank account was hacked. Someone was sending money from my account using ewallet, buying airtime and also transfer an amount of R3000 to a Discovery Card account. I immediately went to FNB branch to cancel my card and online bank profile. I also open a ***** case. The Discovery Card is linked to my online baking profile and is currently handed over to Groenwald Lubbe Attorneys. FNB said they will try to recover the ewallet transfer of R200, buy they informed me that the R3000 is in my Discovery Card account and I must contact them for refund. Upon contacting Discovery Legal, I wast told that the R3000 is in the Attorneys'account (Groenewald Lubbe) and if I want Discovery to refund me, I must call Groenewald to corfirm if there is arrangement in place to settle outstanding balance on the Discovery Card. Last week I contacted Groenewald to send conformation to the bank that there is an arrangement in place to pay the outstanding balance, The consultant I spoke to assured me that she will send the confirmation to FNB/Discovery and give instruction to refund me. Now today I was again speaking to Discovery Legal and they just transferred me to Groenewald. The consultant I spoke to this time told me that they will not refund the R3000, no matter what as I'm owing Discovery/FNB. I told the lady that I have the arrangement in place with Groenewald and I cannot afford to pay this amount as I'm currently unemployed. As soon as I get employment I can then start paying the account normally. The money in question was deposited to my account by my sister to assist her daughter who's studying in UCT, since their residence is closed due to Corona Virus. I need this money urgently and I'm being sent left and right either by Groenewald or Discovery Card. Please refund my money!!

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