on-going chaos with this company

To whom it may concern.

I'd like to get clarification and to know where I stand. I am writing to express my extreme frustration and dissatisfaction with the handling of my accounts by FNB and the involvement of debt collectors. Despite numerous attempts to address this issue, I have not received a satisfactory resolution, and the situation has only escalated.

I have just gone thrown the mails and looked at these References which i assume are the accounts i took out with FNB but I have on a daily basis calls from both GL and Blake associates and i've now got to the point where i am confused and don't understand why does GL attorneys have 8 accounts that i should be paying into and going by references only but yet on my FNB app in total of the devices,Loans,Credit card and fusion account there is 6 as per my knowledge of those accounts that i personally took out,this is not including the accounts/loans FNB is jiust adding as they please! but on GL attorneys ONLY there are about 8 References of where i must make payments which does not add up.

I am deeply concerned about the lack of clarity regarding the debts in question as not only does this give me a bad credit rate but i am over frustrated and the confusion as to how on earth is FNB just adding accounts and expecting I must just pay because they invovling "Legal people" to attempt to assist with these accounts. I kindly request immediate action to rectify this situation and provide me with a clear explanation of the debts, Additionally, I expect respectful and professional treatment from both FNB representatives and any third-party debt collectors involved.