1 reviews | Active since May 2018
Making Unauthorized Payments Arrangements
i had failed to make payments on my temp loan with FNB and the matter was handed to GL Attorneys. i have been in contact with Jeanette Peterson from GL Attorneys who was pleasant and understanding. However, in my last communication with her, she was unaware of any payments that i had made and said that she would get back to me with the necessary information. But she did not get back to me and i cant reach her anymore. i have tried to email and call on many occasions to no avail. As of the 25th of May 2018, i had settled the amount according to my knowledge, but i am still receiving SMS's and emails regarding payments on outstanding values. in the latest email, that i received today, they want to deduct money from account on the 25th of June. but i did not authorize this. I phoned FNB yesterday to confirm my payments and they have stated that i do not owe any more money. this is extremely frustrating. Please contact me immediately to rectify this issue. my Reference Number is DLS227208
Good day,
We acknowledge your complaint lodged against our company and appreciate your feedback. We are going to investigate your complaint and revert to you.
Regards,
GLA Management
Good day,
We acknowledge your complaint lodged against our company and appreciate your feedback. We are going to investigate your complaint and revert to you.
Regards,
GLA Management
