1 reviews | Active since Feb 2018
lack of service and rudeness
lack of information, no reply to emails, rude, unhelpful and abrupt on telephone, refuse to provide answers. I was shouted at and my questions ignored and told to speak to someone else as the person I was speaking to ( apparently a supervisor) refused to help me. Ended up having him hang up on me. This after I had been emailing them since 29 January for information which I still was not provided with. the supervisor proceeded to tell me that this level of service was them doing their level best! What an unpleasant and distasteful experience.
Good day,
We acknowledge your complaint lodged against our company, and appreciate your feedback. We would also like to offer our sincerest apology regarding the unpleasant experience you had when dealing with us. We are a company that prides itself on treating clients fairly and with professionalism.
We are going to investigate your complaint to ascertain where the breakdown in service was and revert to you as soon as possible.
Regards,
GLA Management
Good day,
We acknowledge your complaint lodged against our company, and appreciate your feedback. We would also like to offer our sincerest apology regarding the unpleasant experience you had when dealing with us. We are a company that prides itself on treating clients fairly and with professionalism.
We are going to investigate your complaint to ascertain where the breakdown in service was and revert to you as soon as possible.
Regards,
GLA Management
Good day,
We are glad you are satisfied with the service we provided. We find ourselves in an industry where compliments are few and far between and the very nature of our business is conflictive. Thank you.
Regards,
GLA Management
Good day,
We are glad you are satisfied with the service we provided. We find ourselves in an industry where compliments are few and far between and the very nature of our business is conflictive. Thank you.
Regards,
GLA Management