DP
D P

1 reviews | Active since Jun 2015

13 Mar 2017, 11:57

Harassing Fnb customer since 2011

<p>I keep getting threatening emails regarding a fnb cheque account that, to my knowledge, was closed years ago. Now for the past few months I receive these threatening SMS's. This is harrassment according to me because I have called your company on numerous occasions since 2011 and explained my situation, as well as providing my attorneys details as proof. All your company does is blow me off and ignore the cooperation I have given. I am at the point wherby I am going to start blocking your calls and messages and also consider legal steps if this continues. Please stop threatening and harrasing me</p>

0
Replies (2)
GL Attorneys
GL Attorneys's reply13 Mar 2017, 14:43
Official

Good Day,

We acknowledge your complaint lodged against our company, and appreciate your feedback. We would also like to offer our sincerest apology regarding the unpleasant experience you had when dealing with us.

Your complaint has been escalated to the relevant department who will be in contact shortly.

Yours faithfully,

Groenewald Lubbe Attorneys

DP
D P's update15 Mar 2017, 16:53
Reviewer Update

You acknowledge receipt of my complaint and say you will escalate it to the relevant department, and this is how you respond. SMS received at 14h34 today. SO MUCH FOR SOLVING MY PROBLEM!!! GROENEWALD LUBBE YOU SUC****

Here is the SMS

Good Day Mr Putter, due to non/missed payment on your FNB Cheque account we have instructed our relevant tracing agencies to trace and confirm your employment. The sheriff of the court may serve legal notice at your work place shortly. Make a payment arrangement urgently to prevent this. Contact TheWarrant on ********** 337 / ********** and quote DAC*****