SR
Shaun R
1 reviews | Active since Dec 2024
13 Apr 2026, 09:49
GL Atterneys not honouring what they offered me
GL Atterneys is handing my defaulted debt management. On the first of April they offered me a 60% discount payed over 4 months and I accepted.
When the offer confirmation came through on 10th April it only reflects a discount of 32%.
I finally got through to them this hinting only to be told their system made a mistake and they would never offer 60% discount. I feel this is highly unfair and an attempt to bait me and then change what was initially offered in their favour.
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Replies (2)
GL Attorneys's replyOfficial
16 Apr 2026, 12:06Good day,
We acknowledge your complaint lodged against our company, and appreciate your feedback.
Please be on the lookout for our response shortly.
Kind Regards,
GLA Management
We acknowledge your complaint lodged against our company, and appreciate your feedback.
Please be on the lookout for our response shortly.
Kind Regards,
GLA Management
GL Attorneys's reply16 Apr 2026, 12:06
Official
Good day,
We acknowledge your complaint lodged against our company, and appreciate your feedback.
Please be on the lookout for our response shortly.
Kind Regards,
GLA Management
We acknowledge your complaint lodged against our company, and appreciate your feedback.
Please be on the lookout for our response shortly.
Kind Regards,
GLA Management
SR
Shaun R's updateReviewer Update
19 May 2026, 12:25would like to say thank you to GL Attorneys for actually honoring their original 60% discounted settlement offer.
Just to note, they insisted the revised offer was correct ( only 30% ), then claimed they made a mistake regarding the communication, then received a bunch of SMS's stating initial offer ( 60% discount) wasn't responded to.
What i gathered from all the communication was they were trying to bate and trap me into a lesser discount option. The advice i got from The Council of Debt Collectors attorneys was to pay the 60% discounted amount immediately and keep all communication, screen shots in case this escalated.
I also informed FNB on what was happening with my account.
I did receive an email stating my account was settled with FNB, I also did call FNB to verify this and they confirmed it was settled as well.
Just to note, they insisted the revised offer was correct ( only 30% ), then claimed they made a mistake regarding the communication, then received a bunch of SMS's stating initial offer ( 60% discount) wasn't responded to.
What i gathered from all the communication was they were trying to bate and trap me into a lesser discount option. The advice i got from The Council of Debt Collectors attorneys was to pay the 60% discounted amount immediately and keep all communication, screen shots in case this escalated.
I also informed FNB on what was happening with my account.
I did receive an email stating my account was settled with FNB, I also did call FNB to verify this and they confirmed it was settled as well.
SR
Shaun R's update19 May 2026, 12:25
Reviewer Update
would like to say thank you to GL Attorneys for actually honoring their original 60% discounted settlement offer.
Just to note, they insisted the revised offer was correct ( only 30% ), then claimed they made a mistake regarding the communication, then received a bunch of SMS's stating initial offer ( 60% discount) wasn't responded to.
What i gathered from all the communication was they were trying to bate and trap me into a lesser discount option. The advice i got from The Council of Debt Collectors attorneys was to pay the 60% discounted amount immediately and keep all communication, screen shots in case this escalated.
I also informed FNB on what was happening with my account.
I did receive an email stating my account was settled with FNB, I also did call FNB to verify this and they confirmed it was settled as well.
Just to note, they insisted the revised offer was correct ( only 30% ), then claimed they made a mistake regarding the communication, then received a bunch of SMS's stating initial offer ( 60% discount) wasn't responded to.
What i gathered from all the communication was they were trying to bate and trap me into a lesser discount option. The advice i got from The Council of Debt Collectors attorneys was to pay the 60% discounted amount immediately and keep all communication, screen shots in case this escalated.
I also informed FNB on what was happening with my account.
I did receive an email stating my account was settled with FNB, I also did call FNB to verify this and they confirmed it was settled as well.